Job Description
Customer Order Administrator
Department: Customer Service
Location: Hyde
We’re looking for a Customer Order Administrator to manage customer orders end‑to‑end, ensuring accuracy, efficiency, and excellent service across the business.
This is a fast‑paced role, acting as a key point of contact between customers, sites, and internal teams.
What You’ll Do
- Manage order processing (EDI and manual) accurately and on time
- Act as the main contact for customer, site and 3PL queries
- Monitor and resolve order issues, delays and discrepancies
- Maintain systems and ensure orders are processed right first time
- Support cross‑team order management and provide reporting when required
- Deliver excellent customer service and stakeholder communication...