Job Description
Customer Engagement Executive | Retain & Grow Our Customer Base
£25k Base + Commission | Account Management & Business Development
Love building relationships and helping customers succeed? Turn customer engagement into sales growth.
About Focus Group
We're powering the digital workplace for 30,000+ UK businesses with a £1bn valuation and 1,300+ employees across 20 offices. We're one of the UK's fastest‑growing tech companies, and our customers are at the heart of everything we do.
Our Customer Engagement team plays a critical role in keeping customers happy, maximizing their investment in our services, and ensuring they stay with us for the long term.
The Role: Customer Success Meets Sales
As a Customer Engagement Executive, you'll be the day‑to‑day contact for our existing customers. This isn't cold calling – you'll work with warm, established accounts, ensuring they get maximum value from our services while i...