Job Description
Make your mark
Step into a role where you connect, engage, and create standout experiences for some of our most valued customers. You’ll join a passionate team focused on building meaningful relationships, delivering memorable moments, and shaping how TAB connects with high-value customers across Australia.
How you'll be part of the action
You will be responsible for managing and growing relationships with high-value customers through personalised service, exclusive events and tailored engagement strategies. You will work closely with internal stakeholders to deliver outstanding customer experiences while ensuring all interactions align with responsible gambling and compliance requirements.
- Build and maintain strong relationships with premium and high-value customers
- Deliver personalised service through VIP experiences, exclusive offers and events
- Execute customer engagement, retention and reactiva...