💼 Full-Time Position

Customer Engagement Officer

🏢
Rocky Bay
📍 Cockburn Central, Western Australia, Australia
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Location
Cockburn Central, Australia
📅
Posted
June 09, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Competitive Remuneration and salary packaging up to $18,550
  • Collaborative, supportive and open team environment
  • 2 x Full time permanent roles


Please note:
 the roles is currently based in Cockburn and will transition to Booragoon once the office relocation is confirmed - expected around July.

We are seeking two experienced Customer Engagement Officers who are familiar with the NDIS landscape and want to continue the great work they do in a purpose driven organisation. 

About the Role

  • As the first point of contact for our customer you will build relationships and use your expertise in the NDIS to navigate complex issue to best meet the customer needs.
  • You will be responsible for guiding new and existing customers through the service journey including but not limited to initial enquiry to intake, service agreement developme...