💼 Full-Time Position

Customer Escalations & Retention Expert

🏢
V-Call Center Link Inc.
📍 manila, metro manila, Philippines
📍
Location
manila, Philippines
📅
Posted
June 02, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A customer service provider in Manila is seeking a dedicated individual to handle critical customer escalations through various channels. Candidates should have 2-3+ years of experience in customer service and strong C1 level English proficiency. Experience in retail operations is ideal. The role emphasizes customer satisfaction and retention while maintaining accurate records of escalations and resolutions.
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