Job Description
Overview
Customer Excellence Manager – Deliver world-class customer service for a growing international business UK hours, fully remote!
Role: Remote (South Africa-based) | Salary: R28,000 - R38,000
About Our Client
Our client is a thriving, fast-growing business with a reputation for delivering outstanding customer experiences. They operate with a customer-first mindset and are expanding their South Africa-based remote team to keep pace with rapid growth. Their culture is built around integrity, collaboration, and continuous improvement with a firm focus on creating long-term value for clients.
The Role
As a Customer Excellence Manager, you'll be the first point of contact for key clients managing queries, processing orders, and ensuring every interaction is professional, efficient, and positive. Your role is critical to building trust, supporting sales activities, and ensuring a seamless customer journey that reinforces loyalty an...