💼 Full-Time Position

Customer Experience Advisor

🏢
Hutt City Council
📍 Lower Hutt, Wellington, New Zealand
📍
Location
Lower Hutt, New Zealand
📅
Posted
June 28, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Help improve the digital experience for our customers

  • Support service design and customer experience

  • Hybrid working options & wellbeing perks

    • About this role


    We're looking for a passionate Customer Experience Advisor to join our Customer Communications & Engagement team. This is an exciting opportunity to help improve how our community and staff interact with Council through our websites, intranet and other digital channels.


    You'll work across content, service journeys, digital channels and customer insights to ensure information and services are easy to find, accessible and simple to use. You'll also play an important role in helping Council continuously improve the way we deliver services online. If you're someone who enjoys solving problems, improving customer experiences and collaborating with people across an organisation, we'd love to hear from you.

    What you'll do


    No two days are the same. You'...