Customer Experience Analyst – Service Centre

A leading insurance provider in Singapore is seeking a Customer Service Analyst to be the first point of contact for walk-in customers at the Service Centre. The role involves ensuring high service standards, educating customers on digital tools, and managing feedback and escalations. Ideal candidates should have at least 2 years of customer service experience, strong communication skills, and a passion for customer-centric service. Join us to help create a healthier, more sustainable future and grow in your career.
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