Job Description
**Job Title:**
Customer Experience Appointment Representative
**Department:**
Administration, Facilities & Secretarial
**Country:**
United States of America
**State/Province:**
Arkansas
**City:**
Lowell
**Full/Part Time:**
Full time
**Job Summary:**
Under close supervision, performs a limited variety of clerical duties for functional groups involving compiling and arranging data, making standard computations, processing and coding documents, maintaining records and files, and booking customer deliveries
**Job Description:**
**Key Responsibilities:**
• Accurately schedule and reschedule all loads awarded by the customer using proper reason codes to ensure timely delivery and maximize customer satisfaction
• Track trailer pools to see if customer has available empties to determine scheduling
• Provide documentation to validate c...
Customer Experience Appointment Representative
**Department:**
Administration, Facilities & Secretarial
**Country:**
United States of America
**State/Province:**
Arkansas
**City:**
Lowell
**Full/Part Time:**
Full time
**Job Summary:**
Under close supervision, performs a limited variety of clerical duties for functional groups involving compiling and arranging data, making standard computations, processing and coding documents, maintaining records and files, and booking customer deliveries
**Job Description:**
**Key Responsibilities:**
• Accurately schedule and reschedule all loads awarded by the customer using proper reason codes to ensure timely delivery and maximize customer satisfaction
• Track trailer pools to see if customer has available empties to determine scheduling
• Provide documentation to validate c...