Job Description
Requisition ID:
Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.
About The Role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people‑centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch Network, the focus is to provide exceptional service throughout the customer’s journey.
Key Responsibilities
- Take a proactive approach to discovering customers’ needs and listening to understand what they are asking for.
- Process day‑to‑day transactions.
- Nurture rich, long‑standing relationships.
- Contribute to the branch’s targets by identifying and fulfilling simple sales opportunities.
- Be...