Customer Experience Audit Lead: Incident & Compliance

A leading firm in service management based in Iloilo City is seeking an experienced individual for vital duties in Customer Experience and incident resolution. Responsibilities include acting as the contact for audit teams, maintaining comprehensive reporting systems, and facilitating communication to address employee grievances effectively. Applicants should have a Bachelor's degree in HR, Psychology, or Business Admin, along with a minimum of 3 years' experience in relevant fields. This role is crucial in supporting company compliance and operational excellence.
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