Job Description
About the Opportunity
The Customer Experience Executive is the face of our company, providing a superior level of customer service and care. You will act as a liaison, providing product and service information, answering questions, and efficiently resolving any emerging customer or agent issues. This role is essential in maintaining and enhancing the high level of customer satisfaction and exceptional experience that our Discova customers receive.
About you
The Essentials:
Degree or diploma in tourism and hospitality or experience in tourism and hospitality is an advantage.
Fluent in national local language and intermediate to advanced level of written and spoken English.
The Attributes:
Strong customer care focus.
An approachable, open-minded personality with great interpersonal and communication skills.
Pro-active and solution focused, turning prob...