Job Description
Company Overview
Company Overview Koin Limited is a fast-growing, multi‑brand D2C e‑commerce group headquartered in Poole, UK. The company operates across the UK, USA, Canada and Australia and is working toward £100 million in annual revenue by 2030. Koin builds, operates and scales a portfolio of direct‑to‑consumer brands with a strong focus on operational excellence, digital commerce and customer experience.
The group currently includes the following brands:
- The Koin Club – licensed collectible coins and medallions
- Tilly Pig – financial literacy products for children
- Jonny’s Sister – personalised gifts and homeware
- Bubbaboo – eco‑conscious baby, toddler and adult clothing
- The Wessex Mint – precious metals savings and investment platform
- Pastel Sixteen – contemporary fashion and accessories
Customer Experience Executive – Voice
The Wessex Mint is a remote role responsible ...