Customer Experience & Feedback Analytics Specialist

A leading company in digital services is seeking a highly motivated Customer Success Specialist to enhance digital experience for a major government entity in UAE. This full-time role involves analyzing customer feedback across various platforms, collaborating with multidisciplinary teams, and supporting service improvement initiatives based on performance metrics. The ideal candidate requires a Bachelor's degree and at least 4 years of experience in customer success or service quality. This position does not support remote work.
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