Customer Experience Leader: CRM & Operations

A leading technology firm in Singapore seeks an accomplished operations manager to oversee customer operations, manage CRM systems, and lead a high-performing team. The successful candidate will have 5–10 years of relevant experience, a strong commercial acumen, and a track record of improving operational efficiencies. This role emphasizes customer-centric methodologies, data-driven insights, and collaboration with sales teams to ensure service excellence and drive performance metrics. Exceptional candidates should possess a Bachelor's degree and CRM experience, preferably with HubSpot.
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