Job Description
Senior experience strategist (UX/CX)
- Location: Bangalore
- Experience: 8+ years (with 5–10 years focused on experience, service, or business strategy)
- Compensation: ₹50 LPA (Final optimization based on experience and last drawn CTC)
- Position Type: Full-time, Permanent
About the Role
This is a senior corporate position for a global mobility leader where you will design the overarching customer experience (CX) and service frameworks, ensuring high-level experience strategy aligns with business goals and actual product delivery.
Key Responsibilities
- CX Strategy & Service Design: Formulate and refine the long-term customer experience strategy by connecting macro societal research, consumer insights, and digital service ecosyste...