Job Description
Join to apply for the Customer Experience Manager role at United Living Group .
Our Social Infrastructure team is responsible for promoting and delivering high standards of customer service and corporate social responsibility through the development, implementation and management of customer service standards and community events aligned with the company and regional business plans.
Responsibilities
- Ensure that United Infrastructures HSE & Q standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times.
- Ensure that the United Way of working is complied with and adopted into daily disciplines.
- Monitor the induction of Resident Liaison Officer employees in the United Way of working ensuring that the contract delivery processes are complied with and adopted into daily disciplines.
- Ensure that the resident liaison team consistently u...