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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
What You’ll Do
- Partner with the Store General Manager to hire and build a strong and diverse team.
- Assist in scheduling and workload planning for efficient operations.
- Take ownership of loyalty programs and coach and train team members on these programs.
- Run the Manager on Duty program to enhance the customer experience on the sales floor.
- Create a positive culture where associates are recognized for exceptional service.
- Lead from the floor and actively build, manage, and develop team members.
- Ensure consistent delivery of outstanding customer experiences aligned with the company's mission and values.
- Identify areas for improvement in customer experience and implement appropriate strategies.
- Analyze customer feedback and implement improvements based on insights gathered.
- Collaborate with other departments to ensure a seamless customer experience across all touchpoints.
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