Job Description
Job Description & Requirements
- Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.
- Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.
- Overseeing Operations: Manages employees, handles customer complaints
- Employee Training: Coordinates training, work schedules, and task delegation.
- Customer Satisfaction: Ensures customer satisfaction at all times.