Customer Experience & Resolution Manager

Knauf Insulation APAC is looking for a dedicated customer service professional to manage inquiries, resolve complaints, and provide product information in Pasir Gudang, Malaysia. The ideal candidate will have a Bachelor's degree in marketing or a related field, experience in customer service, and excellent communication skills. Responsibilities include preparing reports on customer feedback and collaborating with other departments to enhance customer satisfaction. The company offers a competitive salary, health insurance, and allowances.
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