Job Description
Our client, a municipal organization, is seeking a candidate for a 2-month assignment as a Customer Experience Service Agent (2-month contract).
Work location: Montreal
Salary: $25.87
Schedule: Monday through Friday, 8:30 a.m. to 4:30 p.m., 35 hours per week
Responsibilities:
-Greet customers or visitors, respond to inquiries, and, if necessary, notify the appropriate person of a visitor’s arrival;
- Handling cash, receiving Interac transfers to provide service to internal clients, processing mail
-Collect any complaints made against the organization and refer them to the designated person in charge;
-Forward calls to the appropriate individuals and take messages, as needed;
-Ensure that general information documents are kept up to date to support reception staff in their daily tasks;
-Perform tasks related to receiving, sorting, distributing, preparing, and sending mail;
-Receive and process all...