💼 Full-Time Position

Customer Experience Specialist - Airport

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AIR CANADA
📍 montreal (administrative region), qc, Canada
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Location
montreal (administrative region), Canada
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Posted
June 12, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

DescriptionLocation: Montréal, QC, Canada (on site)

Starting salary: CA$18.15 per hour

Division: Canadian Airports & Strategy - Customer Experience

Category: Unionized staff (Unifor)

Position type: Full-time

Air Canada is currently seeking Customer Experience Specialists to join its team at Montréal Airport. In this role you will be in direct contact with our customers and play an important role in ensuring our flights are ready to depart on time and safely, and in assisting customers at every customer touchpoint during their journey. If you are enthusiastic, caring and love working with people, this could be the job for you. Watch this video to learn more about the Customer Experience Specialist role:

What your day will look like

  • Check in customers and prepare and issue boarding passes.
  • Assist customers during pre-boarding and provide information on flight schedules and connections.
  • Support passengers wit...