Job Description
RPG Commerce is looking for a Customer Experience & Operations Specialist in Selangor, Malaysia. The ideal candidate will manage customer interactions, ensuring high-quality responses and resolutions while meeting Service Level Agreements (SLAs).
Candidates should have 2 to 4 years of experience in customer service or a related role, preferably within e-commerce or retail sectors. Strong communication and organizational skills are essential for success in this dynamic environment.
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