Job Description
Customer Experience Specialist – Dutch Speaker
Onsite – Valencia, Spain
*** This Job Opportunity is only offered for candidates living and eligible to work in Spain.
Client: BPO Company.
Office Based – Valencia, Spain
Job Description
As a Customer Experience Specialist, you will communicate with customers through various channels such as phone, email, chat and social media
Detailed Duties and Responsibilities
- Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face
- Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity
- Communicate with customers through various channels such as phone, email, chat and social media
- Maintain custome...