Customer Experience Specialist — Financial Services

Tp-8f723eaf is looking for Customer Service Agents in Cape Town, South Africa. These agents will be the first point of contact, ensuring high-quality standards in customer interactions across various channels including voice calls, chat, and email. They must resolve complaints and deliver exceptional service while meeting performance targets. Candidates should have at least 6 months of customer service experience, preferably in a contact center. Training will be provided upon hiring. Adherence to regulatory compliance and internal policies is mandatory.
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