Customer Experience Specialist

Description We are looking for a Customer Experience Specialist to deliver exceptional support for a luxury travel network in Fort Worth, Texas. This contract-to-permanent opportunity is ideal for someone who thrives in a detail-oriented, service-focused environment and can manage detailed requests for members, partners, consumers, and internal teams. You will play a key role in supporting premium travel-related programs and events while maintaining accuracy, professionalism, and a consistently high standard of care. Comprehensive training is provided, and success in the role depends on strong organization, note-taking, and the ability to absorb and apply complex information quickly.

Responsibilities:
• Respond to inbound calls, emails, and support tickets from members, partners, consumers, and internal stakeholders with a high level of care.
• Assist with event-related service needs such as registration updates, pricing questions, invoice support, attendee changes, badg...