💼 Full-Time Position

Customer Experience Specialist

🏢
Robert Half Office Team
📍 Parsippany, NJ, United States
📍
Location
Parsippany, United States
📅
Posted
June 13, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description
We are looking for a Member Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Morris Plains, New Jersey. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping customers, handling financial transactions accurately, and contributing to smooth branch operations. The person in this role will serve as a trusted point of contact for member questions, account support, and routine banking activity while maintaining a high standard of accuracy, confidentiality, and compliance.


Responsibilities:

• Provide responsive support to members by clarifying account details, explaining available services, and guiding them toward appropriate solutions.

• Handle everyday financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders with a strong focus on precision.

• Manage cash and check acti...