Job Description
Description
Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact.
Work Schedule:
This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite).
Key Responsibilities:
+ Provide exceptional customer service via phone, email, and in person
+ Assist clients with inquiries, applications, and service navigation
+ Maintain accurate records and documentation in internal systems
+ Collaborate with internal departments to ensure timely service delivery
+ Handle sensitive information with confidentiality and professionalism
Requirements
Quali...
Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact.
Work Schedule:
This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite).
Key Responsibilities:
+ Provide exceptional customer service via phone, email, and in person
+ Assist clients with inquiries, applications, and service navigation
+ Maintain accurate records and documentation in internal systems
+ Collaborate with internal departments to ensure timely service delivery
+ Handle sensitive information with confidentiality and professionalism
Requirements
Quali...