Job Description
We are seeking a committed and customerfocused Customer Experience Specialist to join our dedicated team. If you thrive on engaging with customers, providing thoughtful advice, and representing premium, highperformance cycling products, we'd love to hear from you.
You'll play a key role in shaping the instore experience, helping customers discover the right products, and embodying the warm, knowledgeable service that defines Bikes n Bites.
What You'll Do:
- Engage customers with genuine enthusiasm, professionalism, and product knowledge
- Provide tailored recommendations on premium bicycles, components, and accessories
- Support customers through their buying journey, from discovery to handover
- Maintain a welcoming, organised showroom environment
- Work closely with a small, passionate team who value excellence and customer delight
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