Customer Experience Specialist: Support & Solutions

Two Points in Subang Jaya, Malaysia is looking for a Customer Support Representative to manage inbound and outbound calls efficiently. Your role will involve understanding customer needs and providing effective solutions while maintaining quality standards and achieving targets.

The ideal candidate should have strong communication skills, be customer-focused, and able to multi-task effectively. Previous experience in a customer support role is an advantage, and familiarity with CRM systems is preferred.