Job Description
A well-known Greek pharmaceutical company with a rich history and significant legacy in the pharmaceutical field of generic medicines.
Responsibilities
- Take ownership of customers issues and follow problems through to resolution.
- Develop service procedures and standards.
- Establish a service mind within the organization by implementation necessary processes.
- Keep accurate records and document customer service actions and discussions.
- Keep ahead of industry’s developments, market trends and apply best practices to areas of improvement.
- Analyzing price change requests from customers by evaluating margin impact, potential incremental volume, and competitor price levels.
- Manage new business agreements (CMO and out-licensing) by coordinating requirements, developing, and negotiating contracts and integrating contract requirements with business operations.
- Establish a clear territory plan which...