Customer Experience Team Lead — 13th Month Bonus

MVC Resources in Kuala Lumpur seeks a dedicated Customer Service Executive responsible for ensuring customer satisfaction through prompt responses to inquiries and efficient issue resolution. The ideal candidate has at least 6 years of experience, with strong leadership skills and proficiency in English, Bahasa Malaysia, and Chinese. Responsibilities include managing customer orders, handling complaints, and working closely with the sales team. You will also ensure compliance with company standards and participate in Good Distribution Practice for Medical Devices.
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