Job Description
Full-Time Role
Outstanding facilities and office environment – staff fun days
Free parking and immediate starts available
We are actively seeking experienced Customer Service Advisors for a leading logistics provider in the Coleshill area.
Our Customer Service Advisor roles are always hugely popular. You would be representing a well-known brand that is committed to making long-term investments in its people.
Daily responsibilities include:
Receiving and handling a high volume of inbound customer calls relating to order placement, stock availability, delivery updates, complaint handling, and much more.
Updating the in-house CRM system.
Working with and consolidating Microsoft Excel spreadsheets.
Maintaining a high level of customer service at all times in a bright and professional manner (ideally with at least six months' experience in a customer service advisor role).
Hours of work:
7.5-hour shifts between 7:00 am and 6:0...
Outstanding facilities and office environment – staff fun days
Free parking and immediate starts available
We are actively seeking experienced Customer Service Advisors for a leading logistics provider in the Coleshill area.
Our Customer Service Advisor roles are always hugely popular. You would be representing a well-known brand that is committed to making long-term investments in its people.
Daily responsibilities include:
Receiving and handling a high volume of inbound customer calls relating to order placement, stock availability, delivery updates, complaint handling, and much more.
Updating the in-house CRM system.
Working with and consolidating Microsoft Excel spreadsheets.
Maintaining a high level of customer service at all times in a bright and professional manner (ideally with at least six months' experience in a customer service advisor role).
Hours of work:
7.5-hour shifts between 7:00 am and 6:0...