Job Description
At Stryker, we are committed to making healthcare better. The Customer Experience Vendor Manager plays a critical role in delivering exceptional customer experiences through strong third-party service partnerships. This role leads vendor performance, operational excellence, and continuous improvement initiatives while fostering a collaborative, high-performing culture aligned to Stryker’s values.
Working cross-functionally with internal stakeholders and external partners, you will help shape scalable customer experience operations that drive quality, efficiency, compliance, and meaningful business impact. This is an exciting opportunity for a strategic, relationship-focused leader who thrives in a dynamic and fast-paced environment.
What will you do:
Lead the transition and stabilization of customer experience operations to outsourced vendor partners.
Build trusted, collaborative relationsh...