Job Description
We are hiring a Customer Expert (Dutch Speaker) for our growing team in Bali!
If you have strong or fluent Dutch and English communication skills and a passion for helping customers, we’d love to meet you!
Responsibilities
- Provide timely support to customers through digital communication channels (including voice).
- Assist customers with basic technical issues using provided scripts and guidelines.
- Identify and escalate priority issues through the proper channels.
- Achieve all key performance indicators set by the company and client.
- Collaborate with the team to improve processes and overall customer experience.
Qualifications
- Minimum D3 or Bachelor’s degree from any major, fresh graduates are welcome!
- Willing to work in shifting schedule, including weekends, public holidays, and permanent night s...