Job Description
Looking for a customer-focused and organised individual to support digital and frontline registry services operations.
Key Responsibilities
- Attend to customer enquiries and service requests via digital platforms, phone and walk-ins
- Process and verify submissions, applications and related requests
- Provide information on registry and court-related processes
- Support service recovery and resolve customer service challenges
- Maintain accurate records and handle confidential information appropriately
- Perform administrative and operational support duties as assigned
Requirements
- Diploma in any discipline with relevant working experience preferred
- Proficient in Microsoft Office applications and able to work with multiple IT systems
- Good communication and writing skills in English
- Customer service experience will be an advantageOrganised with good time managemen...