💼 Full-Time Position

Customer Fulfillment Specialist

🏢
Chubb
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 07, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • To achieve Service Level Agreement (SLA) set for Policy and Endorsement Issuance
  • To achieve Productivity based on UPH
  • To achieve Availability (Core work) set
  • Quality check of documentation for policy processing
  • Client code creation and data capturing of policy or risk information in system (New business/Endorsement/Renewal/Cancellation)
  • Data capturing of policy/risk information in system
  • Assist to raise refund to Insured due to over payment including endorsement and cancellation
  • To ensure accuracy of risk details
  • Attending phone calls/emails from business units and intermediary
  • Ensure policies/endorsements are issued within the turnaround time
  • Sorting and dispatching of policies / endorsements, binding and filing of documents
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