Job Description
About the job
Main Responsibilities & Accountabilities:
Job Purpose
This is a fix term position (until end of 2026) to support critical Customer Fulfilment/ Customer Engagement projects and initiatives during a period of organizational transition in Philippines. The role will focus on driving key strategic projects while maintaining operational excellence in customer fulfilment/ Customer Engagement processes.
Key Accountabilities
ü OTIF Performance Improvement & Global Project Support
o Lead and support OTIF improvement initiatives in Philippines market
o Collaborate with Global Customer Fulfilment team on OTIF projects and implementation
o Analyze OTIF performance data, identify root causes of delays, and implement corrective actions
o Monitor and report OTIF metrics and improvement progress to management
o Drive cross-functional alignment to achieve OTIF targets
ü Integrated Order to C...