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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key Responsibilities:
Monitor live train services and ensure alignment with the service planAct as first point of contact for incident reporting and safety system alertsRecord and update operational and safety data accurately and in real timeCommunicate service impacts, ETAs, and incident updates to key stakeholdersSupport coordination across service delivery, terminals, and network teamsMaintain strong customer service focus through clear and timely communicationWhat You’ll Bring
Strong ability to work in a fast-paced, shift-based operational environmentExcellent communication skills across multiple channelsStrong attention to detail and data accuracyIntermediate computer skills (systems experience advantageous)Rail, transport, logistics, or operations experience desirable (not essential)Team-focused approach with a proactive mindsetFlexibili...