Customer IT Support Engineer

MVision AI is a health-tech company building AI-driven and cloud-based solutions to streamline radiotherapy workflows. Headquartered in Helsinki, with its flagship product Contour+ in operation across EMEA, APAC, and the Americas, MVision develops Workspace+, a comprehensive platform aiming to serve radiotherapy departments globally. Ranked #16 in Deloitte Fast 50 Finland, we are a mission-driven team at the frontier of AI in Radiation Oncology. THE ROLE What You Will Do
You will be the technical bridge between MVision AI and hospital/cancer centre IT teams deploying our software. You own infrastructure-level support — installation, network configuration, identity management, and cloud connectivity — ensuring reliable operation in complex, regulated healthcare environments. The role sits within Customer Success but operates with an engineering mindset, working closely with R&D, DevOps, and regulatory teams. RESPONSIBILITIES Key Responsibilities
Customer Support & Incident Managem...