💼 Full-Time Position

Customer Journey Specialist

🏢
Boardroom Appointments
📍 pretoria, gauteng, South-Africa
📍
Location
pretoria, South-Africa
📅
Posted
June 17, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

About the job Customer Journey Specialist

Qualifications

  • Minimum education (essential): Diploma (Communications / Marketing)
  • Minimum education (desirable): Degree (Communications / Marketing)
  • Minimum applicable experience (years): 5 years
  • Required nature of experience:
  • Business to Consumer marketing.
  • Experience in international markets.
  • Experience with customer journey strategy development, reporting and implementation with a focus on emails.

Skills and Knowledge (essential)

  • Customer journey strategy development
  • Customer journey implementation, testing and reporting
  • Data analysis
  • Customer journey insight generation and optimizations
  • GA4 (Google Analytics 4)
  • Marketing Cloud (Salesforce marketing tool)
  • MailChimp
  • Competitor analysis
  • Proficient in Google Suite
  • Copywriting