💼 Full-Time Position

Customer Liaison Officer

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Boardroom Appointments
📍 South-Africa, gauteng, South-Africa
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Location
South-Africa, South-Africa
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Posted
June 18, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

To ensure smooth sales operation and satisfactory customer service to all customers (both internal and external).

Qualifications

Educational Qualifications

  • Matric (Grade 12)
  • Certificate in Customer Service / Marketing / or related (NQF 5)

Experience

  • Up to 3 years’ Customer Service experience / operating as a Call Centre Operator/ Customer Liaison Officer in a Retail/ manufacturing environment.

Responsibilities

Major Responsibilities and Key Results Areas

End-User Administration

  • Delivers the best possible experience to each business, customer and End-user queries. Problem-solving with a can-do attitude
  • Offers fast, courteous and knowledgeable service at all times when assisting with telephonic and e-mail queries
  • Ensures End users are understood clearly to avoid repeat queries and complaints and offer first-time...