Job Description
We are looking for
a Customer Lifecycle Manager (m/d/f) who is both a doer and a thinker.This role is hands-on and execution focused, responsible for running onboarding and engagement programs day to day. At the same time, we’re looking for someone with a strong customer perspective, i.e. someone who notices patterns, asks good questions, and takes initiative to improve how customers experience the BizAway platform.
This is a scale-up environment. The scope of the role will grow over time for someone who learns quickly, shows ownership, and consistently improves how we work. This role will report into the Interim Head of Customer Marketing.
Your role in BizAwayCustomer Onboarding & First-Time Activation
● Run onboarding and activation activities that help customers understand the platform and complete key actions
● Support early milestones such as first bookings, profile completions
● Work closely with Marketing, Product, an...