Job Description
Position: Customer Logistics Consultant
Location: 50 Burnham Thorpe Rd W, Mississauga, ON L5B 3Y5, Canada
Duration: 4 Months
Role Overview (Customer Logistics Consultant)
1) Customer Supply Chain Ownership & Execution
• Owns day-to-day customer logistics performance and execution, particularly for key Canada customers (e.g., Walmart CA, Costco CA, Marche Leo's, Overwaitea, Home Hardware, Princess Auto, Kent, Orgill).
• Proactively manages customer requests, constraints, and service recovery actions (e.g., coordinating capacity for live loads, managing and optimizing fill rate).
2) Performance Management & Analytics Leadership
• Serves as the team’s “customer cube key thinker”, owning weekly reporting of cube, fill rate, and shipment performance Identification of drivers behind performance gaps and escalation of risks.
• Produces and communicates KPI reporting to...