💼 Full-Time Position

Customer Marketing Manager Service

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FutureYou
📍 East Ryde, New South Wales, Australia
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Location
East Ryde, Australia
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Posted
June 11, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job description

Customer Marketing Manager Service
12-Month Contract


We are seeking an experienced Customer Marketing / CVM Manager Service for an initial 6-month contract to lead the delivery of critical service and mandatory customer communications. This role sits within an agile, cross-functional service squad and will play a key role in executing transformation initiatives, regulatory updates, and high-impact service campaigns.

This is a hands-on role requiring strong campaign leadership, data capability, marketing automation experience, and stakeholder management, with the ability to hit the ground running in a fast-paced environment.

Key Responsibilities
  • Lead end-to-end delivery of service and mandatory customer communications, from prioritisation and planning through to execution

  • Own channel strategy, segmentation, and campaign delivery across eDM, SMS, direct mail and digital se...