💼 Full-Time Position

Customer Onboarding & Enablement Specialist

🏢
Pointer Strategy
📍 Australia, Queensland, Australia
📍
Location
Australia, Australia
📅
Posted
June 22, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Pointer partners with top revenue professionals to build long and meaningful careers.



Customer Onboarding & Enablement Specialist | Build the Australian enablement function from scratch | From A$85K Base + Super, with flexibility for the right person | Melbourne (Sydney or Brisbane considered)

You'll write the playbook, not follow one.

Beam is hiring its first local onboarding and enablement specialist in Australia. This is the person who takes a customer from pilot kick-off through to real, daily usage, working alongside the project managers and operational leads inside Australia's largest not-for-profits, care providers and government departments.

The product is Beam Notes, an AI tool that saves frontline workers more than 8 hours of admin a week. Nearly 100,000 frontline workers across the UK, US and Australia use it regularly. It's already in the hands of social workers, NHS clinicians, mental health practitioners and safeguardi...