💼 Full-Time Position

Customer Onboarding Specialist

🏢
Rico
📍 Auckland, Auckland, New Zealand
📍
Location
Auckland, New Zealand
📅
Posted
April 09, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Role Type: Full-time | Hybrid (1–2 days WFH per week)


Level: Mid-level


Salary: NZD $75,000 – $85,000 per annum, depending on experience


Reporting to: Customer Success and Operations Manager


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About Rico


Rico is a fast-growing New Zealand startup on a mission to make the resource consent process radically simpler, faster, and cheaper. We build software that helps planners and councils prepare and process planning applications (resource consents) more efficiently and consistently.


If you've ever built a house, developed land, or worked in local government, you'll know how painful this process can be. Billions of dollars of economic activity move through it every year, yet it remains slow, fragmented, and costly. We're fixing that.


We're a small, high-ownership team where your work has an immediate and v...