💼 Full-Time Position

Customer Operations Specialist - Medical Device

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Maternal Newborn Health Innovations
📍 basel, basel stadt, Switzerland
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Location
basel, Switzerland
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Posted
June 13, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

As part of the European Operations Team, the Customer Operations Specialist plays a central role in ensuring the smooth execution of commercial sales across the EMEA region. This role supports the full order lifecycle, manages customer inquiries, and helps ensure compliance with HCP reporting requirements.

The position also supports commercial execution through ad-hoc sales and clinical support, and coordination of special requests such as sample shipments in line with internal procedures. The successful candidate will serve as a key link between internal teams, external stakeholders, and logistics partners in a regulated healthcare environment.

This is a full-time role for a limited contract until end of the year; with a possibility for extension. Please note that we will consider only candidates with experience in pharma or medical device logistics.

DUTIES AND RESPONSIBILITIES

Order Management & Customer Support

  • Manage customer ...