Job Description
Customer Operations Specialist (Specialty & Alternative Channels)
The Customer Operations Specialist is responsible for end-to-end execution of customer order management for specialty, convenience, and foodservice accounts (e.g., Coremark, Nassau, Starbucks, and other convenience channels).
This role ensures accurate and timely processing of purchase orders, proactive communication on order risks (cuts, delays, push-outs), and best-in-class service levels across all retail partners.
This role sits at the center of Operations, Supply Chain, and Sales, ensuring our client delivers against retailer expectations while protecting fill rate, compliance, and customer relationships.
Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.
Key Responsibilities
- Own the full lifecycle of...