Job Description
As a Customer Operations Specialist (Trilingual) your responsibilities are:
- Manage and process customer inquiries and requests effectively.
- Handle client files from A-Z.
- Coordinate with internal teams and external stakeholders.
- Provide clear and professional communication in Dutch, French, and English.
- Maintain a high level of customer satisfaction through excellent service delivery.
- Analyze customer feedback and suggest improvements where necessary.
A successful Customer Operations Specialist (Trilingual) should have:
- Fluency in Dutch, French, and English (both written and spoken).
- Strong team-oriented mindset.
- Experience with admin work + client contact.
- Attention to detail and ability to work under pressure.
- Proficiency in using customer management systems and tools.
- A proactive and sol...